Collier & Associates

PRODUCT (and/or SERVICE) REALIZATION
Section 7

7.1     Planning of Product Realization

7.2    Customer-Related Processes

7.3    Design and Development

7.4    Purchasing

7.5    Production and Service Provision

7.6    Control of Measuring & Monitoring Devices

Overview/Intent:

• Includes activities that contribute directly to operations:
  - Customer Requirements
  - Customer Property
  - Design & Development
  - Purchasing
  - Control of Nonconformities
  - Operations (process controls)
  
  All processes must be controlled to achieve objectives for continual improvement

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